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Customer Service Manager

Meet Pat Storey

Pat Storey is our customer service manager, she keeps us in order and makes sure things run smoothly here at Earley Ornamentals. 

How did you get started in the industry?

When I returned from living in America, I was looking for an admin job in the Thirsk area. As I loved plants, I applied for a job at Earley and got it.

Where did you work and what did you do before joining Earley Ornamentals?
Originally I was in banking and then moved to the hospitality sector, working as a hotel manager in London. Before joining Earley, I lived in New England, in the USA, for over ten years and now, here I am at Earley!

How long have you been at Earley Ornamentals? 

I joined the company in 2002.

 What does your typical day involve?

My role is primarily focused on ensuring our customers receive the best customer service. From product ordering responsibilities, which include processing European and the UK purchase orders general company organisational tasks, I make sure things go smoothly. And, making sure we are at Four Oaks every year is definitely one of my key tasks!

What is the best aspect of your job?

I enjoy the variety of work each day brings; it’s never dull!  With our ongoing programme of investment, innovation and development we are always looking for new and better ways to work and produce the young plants. 

What has been your biggest achievement at work?

Being able to master and adapt to the changing environment here at Earley, as it grows and develops. The business has changed a lot over the past 14 years. 

What is the best thing about working at Earley?

The team is great here at Earley. It’s very fulfilling working with such an experienced team.

How do you unwind after a hard day at work?

Walking the dog – there really is some fabulous countryside around here.

Meet our Earley Experts here


All of our high quality plants are produced to meet the needs of today's professional growers 
To find out more or to place your order:
Call: 01845 524511
Go to: Catalogue and Download - to view and download the Earley 2017-18 Catalogues, 2018 Price Lists and the Order Books
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Whatever the season, Earley Ornamentals is always growing strong


The Earley Ornamentals 2019 catalogue features our latest bedding, basket and patio ranges and the 2019 Perennial catalogue shows our expanded range. Both are packed with products that have been selected to help you stay ahead.

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